Although this book isn’t new, it is an excellent read, and I recommend it to all our project managers who develop applications and have usability on their minds.  The book discusses user interface and user experience design, and how software applications and web sites have to keep things simple, name things what they are, reduce clicks, simplify navigation.  We at Tenrox used a lot of these concepts in redesigning the R9 user interface, and we intend to use even more of these principles in redesigning some of our frequently accessed features to make it faster for users to get things done: things like initiating new projects, creating new users, creating multiple client invoices, and other routine tasks.

The book is: Don’t Make Me Think: A Common Sense Approach to Web Usability
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