Archive for category Management
What would the world look like if more managers made decisions like children?
Posted by Rudolf Melik - Project Management Software Blog in Enterprise Software, IT Management, Management, project workforce management on September 14th, 2010
It was my son’s tenth birthday. We finally caved in and got him an iPod, in this case the latest iPod Touch. It is an amazingly well designed device; so much you can do with it! It works and looks great. The new version is quite an improvement over its predecessor. My son got hooked on it pretty quickly and literally a few minutes later he was able to navigate and use the device on his own.
This sparked a conversation during the birthday party with a few of the parents who are also in the IT and software industry. We remarked how children follow the crowd and are loyal to a brand but only if the product truly lives up to the hype. If the iPod Touch was hard to use, too slow or ugly looking he would drop it in a minute. If something comes along from vendor XYZ that does more, is faster, looks nicer and easier to use than the iPod Touch they would embrace it pretty quickly, Apple be damned.
Generally, IT and software executives adopt new products with a completely different decision making process. What do you think? What would change if more managers and executives made decisions like children do?
Top Professional Services Management Challenges – Part 1
Posted by Rudolf Melik - Project Management Software Blog in IT Management, Management, Professional Services Automation, project management, workforce management on September 3rd, 2010
We discussed this topic in a meeting I had with a few senior people from various high tech companies. It was good to exchanges notes and see that many mid-sized high tech/software companies have experienced similar challenges with their service teams.
Please share your experiences with the management of your professional services teams. I will collect your feedback and report back to everyone with some comments and recomemndations in a part 2 of this post.
You can read the entire article at this PSVillage link.
To Manage Better, Think Like a Terrorist
Posted by Rudolf Melik - Project Management Software Blog in Current Affairs, Enterprise 2.0, Management, project workforce management on May 12th, 2010
Great management article that challenges classic defensive thinking.
Not in the business of thwarting terrorist plots? Woolley says her findings, which were later replicated in a laboratory setting, provide crucial tools for managers in less hostile environments. For starters, as you approach a problem, there is merit in merely recognizing that you and your team are likely to be operating under either a defensive or offensive bias. To mitigate the resulting dangers of analysis paralysis on the one hand and overconfidence on the other, divide your team into two groups and ask them to consider the problem from either the defensive or offensive perspective. Instead of simply anticipating the moves of a company that threatens to put yours out of business, you’ll be able to assess the peril by thinking like that company. And if you’re convinced you’ll trounce your opponents, defensive thinking will help you stop and reconsider. They may in fact have other plans.
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